Trying to figure out what to do with your marketing during COVID-19? COVID-19 came unexpectedly and in a way that nobody could have predicted. With it, all types of businesses are forced to reinvent themselves and adapt to this situation to be able to survive and remain relevant within their audience. That’s why in this article we will show you how to improve your marketing during COVID-19.
With this pandemic everyone is dealing with health and financial struggles. People have concerns towards this change to their normal routines. Realizing this, businesses have to change their marketing strategies to connect with their audience in spite of the situation.
Just like other industries, the health sector will have to migrate part of its work from offline to online. You have to let your clients and patients know that you’re there for them during this time and that you understand the situation.
You can use videos to communicate with your audience, offer conferences where they can see you and trust you, keep them interested and entertained. Develop a strategy on digital marketing by generating new content including animated videos, infographics or an informative blog for example that you can share with your clients through social media, a mail newsletter or your website. Develop content not only about COVID-19, but make space for videos and images that help advertise you and your values in order to generate awareness and keep on engaging with clients.
Even if the return of investment doesn’t seem immediate, if you do this along with personalized customer service, when things go back to normal the audience will remember you because of your marketing strategy. Remember that the worst thing you could do at a moment like this is to stop marketing because you will not only deprive your business from new clients, but you will lose your existing ones and they should be your main focus to keep your business up and running.
To generate a marketing plan that helps your business navigate today’s world and improve your marketing during COVID-19, Connections Healthcare Strategies can help. Schedule your strategy session today.